At a glance
Help Scout is hiring a full-time Sr. Customer Success Manager for a remote customer support role open to applicants in United States. The listed pay is USD 139k–160k / year. Posted 20 October 2026.
What to check before applying
This listing is categorized as Customer Support. Compare the responsibilities and required experience with your background. Check the employer's application page for the latest availability, work authorization rules, and deadlines.
The role is described as remote (USA). Remote does not always mean applicants from every country qualify; confirm your country and time-zone eligibility.
Listed compensation: USD 139k–160k / year. Check the currency, pay period and whether the range applies to your location.
Full job description
Who we are Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building…
Common questions about this role
Is Sr. Customer Success Manager at Help Scout a remote job?
Yes. The listing describes a fully remote full-time role, with applications described for United States. The employer notes: USA.
What does this role pay?
The employer lists USD 139k–160k / year. Pay for remote roles is often negotiable, and some employers adjust by location.
How do I apply?
Use the apply button to open the application link supplied with the listing. It may lead to a partner board.